How do I check if my phone supports eSIM?

On iPhone: Settings → General → About → look for ‘Available SIM’ / ‘Digital SIM’. On Android: Settings → Network & Internet / Connections → SIMs / SIM Manager → look for eSIM options. You can also dial *#06# and check for an EID number.

Are all models listed guaranteed to work?

Most devices listed are known to support eSIM, but some regional variants or carrier‑locked models may have eSIM disabled. Please check your phone’s settings to confirm before purchase.

Can I use an eSIM and a physical SIM together?

Many modern phones support Dual SIM (eSIM + physical) or Dual eSIM. Availability depends on the model and software version.

Do I need to submit any documentation?

No, however, at ETravelSim, we take the security of our customers seriously. To protect our customers from fraudulent activities and maintain a safe shopping environment, we may request additional identity verification for transactions flagged by our payment gateway as suspicious or potentially fraudulent.

If your transaction is marked as such, we kindly ask you to cooperate with our verification process. This may involve asking for valid proof of identity, such as a government-issued ID or passport. Rest assured that all personal information will be handled securely per our privacy policy.

We apologise for any inconvenience this may cause. It is an essential step to ensure the safety and integrity of our services. Thank you for your understanding and cooperation in this regard.

If you have any questions or concerns regarding this process, please don't hesitate to contact our customer support team at support@etravelsim.com.

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Quick ways to confirm eSIM support

Via Settings (iPhone)

Open Settings → General → About.
Look for Available SIM / Digital SIM or an EID field.
If visible, your iPhone supports eSIM.

All iPhone XR/XS and newer models support eSIM.

Via Settings (Android)

Open Settings → Network & Internet / Connections.
Tap SIMs / SIM Manager / eSIMs.
If you see an option to Add eSIM, your phone supports eSIM.

Menu names vary by brand (Samsung, Google Pixel, etc.).

Dial Code

Dial *#06# on your phone.
Check the numbers shown. If you see an EID, eSIM is supported.

EID = eSIM ID. Presence of EID generally confirms eSIM capability.

Heads‑up: Some carrier‑locked or region‑specific variants may disable eSIM even if the global model supports it. Always confirm in Settings before purchasing.

Brand‑by‑brand quick notes

Apple: iPhone XR/XS and newer support eSIM. Dual eSIM on many recent models.

Google Pixel: Pixel 3 and newer generally support eSIM (some early/region variants limited).

Samsung Galaxy: S20 and newer, Note20, and Z series support eSIM on most variants. Check SIM Manager.

Others: Recent models from Honor, Huawei, Motorola, OnePlus, Xiaomi may support eSIM depending on region and firmware.

For corporate/MDM or carrier‑locked devices, administrators or carriers may disable eSIM.

FAQs

Will my eSIM work worldwide?

eTravelSIM works across multiple networks in each covered country. However, your phone must be factory‑unlocked and eSIM‑capable. Coverage and 5G/4G availability vary by network.

Dual SIM: can I keep my home number active?

Yes—most modern devices support Dual SIM (eSIM + physical SIM). You can keep calls/SMS on your home SIM and use eTravelSIM for data while abroad. Configure default lines in Settings.

I can’t see eSIM options in Settings

Update to the latest OS, restart, and check again. If still missing, your device/region/carrier may have eSIM disabled. Please contact your carrier or device maker.