Sri Lanka eSIM

It depends on your route and how much data you use. The ETravelSim Sri Lanka eSIM suits most trips on the main tourist routes: it runs on Mobitel 5G, offers data packs from 1 GB to 20 GB, and has Unlimited plans with 4 GB a day at high speed. If you will spend most of your time in remote hill country, check Dialog coverage for your route too, because it is often reported as stronger there.

You can buy an eSIM online in just a few minutes. After purchase, you’ll receive a QR code by email - scan it on your phone to install the eSIM, and it will be ready to use once you arrive in Sri Lanka.

Before you travel. You can install it at home on Wi-Fi and check it is set up before boarding. Validity starts only when the eSIM first connects in Sri Lanka, so installing early does not use up your plan.

Yes, eSIM works well in major cities and tourist destinations like Colombo, Kandy, and Galle. You’ll have reliable internet for maps, bookings, and social media, though coverage may be slightly weaker in remote areas.

The ETravelSim Sri Lanka eSIM works across Colombo, Kandy, Galle, Negombo and South Coast beach towns such as Mirissa, Weligama and Unawatuna on the Mobitel network. Use it for navigation, PickMe ride-hailing, WhatsApp and translation tools.

Expect signal at the main stations and towns, with gaps in tunnels and valleys between them. Download offline maps and your accommodation details before boarding.

Expect signal around park entrances, main lodge areas and visitor centers at Yala, Udawalawe, Wilpattu and Bundala. Signal drops or disappears on game drives deep inside the parks, so plan offline navigation and save your lodge contact details.

The eSIM works in hill-country towns on Mobitel, but coverage is patchy on trails such as Ella Rock and Little Adam's Peak. Dialog is often reported as stronger around Nuwara Eliya, so download offline maps before heading out.

The ETravelSim Sri Lanka eSIM runs only on Mobitel. It offers 5G where available and suits the main tourist routes. Coverage can be weaker in remote areas, where Dialog is often reported as stronger.

For a typical 7 to 10-day trip covering Colombo, Kandy, Galle and a safari, 5 GB to 10 GB is enough for most travelers. A 2 to 3-week trip adding Ella, Mirissa and the Cultural Triangle usually needs 10 GB to 20 GB. Heavy users on one phone should pick the Unlimited plan (4 GB/day at high speed, then 1 Mbps).

Validity on the ETravelSim Sri Lanka eSIM starts the day you begin using it in Sri Lanka, when your phone first connects to the Mobitel network on arrival. You can purchase weeks in advance, install the QR code at home before flying, and the timer only starts on first connection. Installing at home is the safer option because you'll know before boarding the eSIM is set up correctly. Don't delete the eSIM profile after installation — reinstallation may not be possible.

The ETravelSim Sri Lanka eSIM is data-only with no Sri Lankan phone number or regular calls, but WhatsApp and FaceTime calls work over data, and ride-hailing apps such as PickMe and Uber work once you sign up with your home phone number. Keep your home SIM active for OTPs and calls, with cellular data turned off on that line.

Yes. The plan has no phone number or regular calls, but WhatsApp and FaceTime calls work over data.

Hotspot and tethering are allowed on the ETravelSim Sri Lanka eSIM's fixed-data plans (1 GB, 3 GB, 5 GB, 10 GB, and 20 GB), but not on the Unlimited plans, which are designed for single-device use. If you need to share data with a laptop or another phone — common for digital nomads working from Mirissa or Ella cafés — pick the 10 GB or 20 GB fixed plan. Tethered data draws from your plan allowance like any other usage.

Yes. Top-ups are arranged by email: write to support@etravelsim.com.

Every 24 hours. On Unlimited plans, you get 4 GB at high speed, then 1 Mbps until the allowance resets.

A local SIM is a good choice if you want a Sri Lankan number or calls. You buy it after landing, register it with your passport and swap out your home SIM unless your phone has a second slot. The ETravelSim eSIM needs no documents, installs before you fly and lets you keep your home SIM active, but it has no local number.

First toggle Airplane Mode, check that Data Roaming is on, and check that the eSIM is your mobile data line. If it still doesn't connect, contact 24/7 support by WhatsApp at +65 9236 1258, on-site chat or support@etravelsim.com with your order number. For refunds, please refer to our Refund Policy.

Refund requests must reach us within 5 days of purchase. You get a full refund if the activation email never arrived, the eSIM has a defect we can't fix, or the product was not as described (reviewed case by case). If you ordered by mistake or your phone isn't compatible, you get a refund minus USD 5 (or the equivalent), provided the eSIM hasn't been installed or used.