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Call/Chat with us on our WhatsApp number: +6592361258

Write an e-mail to support@etravelsim.com

To activate your eSim after purchasing eTravelSim, you will receive a QR code via email. You will need to scan this QR code using your phone's camera to install the eTravelSim onto your device. Once the installation is complete, your eSim should be activated and ready to use.

Our unlimited data plans are designed for individual use on a single device. Please note that these plans do not support mobile hotspot usage. The unlimited data provided is intended for personal use on your device only. If you require mobile hotspot functionality, we offer separate plans catering to this feature. Please explore our options to find the plan that best suits your needs. Should you have any further questions or require assistance, our customer support team is here to help.

Please check our handset compatibility page.

Using eSIM offers distinct advantages over relying on public Wi-Fi. Public Wi-Fi networks can be vulnerable to security breaches and data theft due to their open nature. In contrast, eSIM technology provides a more secure option using encrypted cellular networks. This encryption helps safeguard your data and communications from potential cyber threats. Furthermore, eSIM eliminates the risks associated with connecting to untrusted public Wi-Fi, reducing the likelihood of falling victim to hacking, phishing, or other malicious activities. Choosing eSIM ensures a safer and more protected online experience compared to the inherent risks of public Wi-Fi networks.

To recharge, visit the eTravelSim website and select a data package to top up your plan before the current one expires.

Yes, tethering or hotspot sharing is supported.

No, this is a data-only plan; it does not support voice calls.

You can activate the eSIM instantly by scanning the QR code provided via email after the order is placed.

The Global Flex eSIM from eTravelSim provides data options of 10GB, 25GB, and 50GB with a validity of 365 days. It supports 4G/LTE speeds and allows tethering. The eSIM can be activated instantly by scanning the provided QR code, with coverage in over 60 countries. No documentation is required, and it’s compatible with all eSIM-supported smartphones. It’s a prepaid mobile plan with no incoming calls, only data, and offers seamless connectivity across multiple networks.

Under our Fair Usage Policy, you can enjoy up to 4GB of high-speed data (4G/LTE) per day. After consuming the 4GB allowance, your data speed will be reduced to 128Kbps, allowing for unlimited use at this lower speed. Your high-speed data allowance will automatically reset and renew the next day.