Our 24X7 support is available at your service

For online chat, click on the "Chat" button below

Call/Chat with us on our WhatsApp number: +6592361258

Write an e-mail to support@etravelsim.com

To activate your eSim after purchasing eTravelSim, you will receive a QR code via email. You will need to scan this QR code using your phone's camera to install the eTravelSim onto your device. Once the installation is complete, your eSim should be activated and ready to use.

To check your balance simply click here.

or

- Go to Account Section

- If you are an existing  customer then login else create account with the same email ID from which you had purchased the eSim.

- On the My Account page, you will see a list of all the orders.

- Click the View Balance button against the order number to fetch the balance of your number. 

OR 

Please mail support@etravelsim.com mentioning your order number, and the support team will provide you with the required details.

We provide recharge options directly on our website for your convenience. However, if, for any reason, the recharge options are not available on the website, please don't hesitate to reach out to us for assistance. Simply send us an email at Support@etravelsim.com, including your order number, and we will promptly top up your account. Our customer support team is committed to ensuring continued connectivity and will gladly assist you with any recharge-related queries or concerns.

No, however, at ETravelSim, we take the security of our customers seriously. To protect our customers from fraudulent activities and maintain a safe shopping environment, we may request additional identity verification for transactions flagged by our payment gateway as suspicious or potentially fraudulent.

If your transaction is marked as such, we kindly ask you to cooperate with our verification process. This may involve asking for valid proof of identity, such as a government-issued ID or passport. Rest assured that all personal information will be handled securely per our privacy policy.

We apologise for any inconvenience this may cause. It is an essential step to ensure the safety and integrity of our services. Thank you for your understanding and cooperation in this regard.

If you have any questions or concerns regarding this process, please don't hesitate to contact our customer support team at support@etravelsim.com.

Our unlimited data plans are designed for individual use on a single device. Please note that these plans do not support mobile hotspot usage. The unlimited data provided is intended for personal use on your device only. If you require mobile hotspot functionality, we offer separate plans catering to this feature. Please explore our options to find the plan that best suits your needs. Should you have any further questions or require assistance, our customer support team is here to help.

To activate an eSIM on an iPhone, follow these general steps. Remember that the exact process might vary slightly depending on your carrier and iOS version. These are the steps you would typically follow:

Check Compatibility: Ensure your carrier supports eSIM activation and your iPhone model is compatible with eSIM technology.

Obtain an eSIM QR Code: Contact your carrier and request an eSIM activation QR code or activation details.

Connect to Wi-Fi or Cellular Data: Ensure your iPhone is connected to Wi-Fi or cellular data, as you'll need an internet connection for the activation process.

Access Settings: Open your iPhone's "Settings" app.

Cellular (or Mobile) > Add Cellular Plan: Navigate to "Cellular" (or "Mobile" in some regions) and tap on "Add Cellular Plan."

Scan the QR Code: If you received a QR code, use your iPhone's camera to scan the QR code provided by your carrier. Enter the necessary information manually if you received activation details without a QR code.

Confirm and Activate: Follow the on-screen instructions to confirm the details and activate the eSIM. You might be asked to restart your iPhone after activation.

You can also check the video

The ETravelSim Bahrain eSIM works across Manama, Bahrain Bay, Juffair, Seef, Adliya, and Al Muharraq with strong 4G/LTE and 5G coverage. Bahrain is a compact country with near-universal mobile coverage and 4G penetration above 98%. Expect reliable signal at the financial district, City Centre Bahrain mall, the Avenues, the Bahrain National Museum, Al Fateh Mosque, and the Bahrain Fort. Coverage holds across all the main causeways and ring roads.

The ETravelSim Bahrain eSIM works at the Bahrain International Circuit in Sakhir on 4G/LTE and 5G, including the main grandstands, paddock area, and surrounding fan zones. Network providers in Bahrain consistently expand capacity around the F1 weekend in March because of the traffic surge. Expect occasional congestion in the busiest grandstand sections during peak race hours, which is normal for any major event venue worldwide. Coverage on the drive in and out from Manama stays consistent.

The ETravelSim Bahrain eSIM runs on Zain, one of Bahrain's three major mobile networks alongside Batelco and STC. Zain has solid 4G/LTE and 5G coverage across Manama and the main tourist areas where most travelers spend their time. Batelco has the largest customer base, and STC has slightly stronger 5G in some areas, but for the typical Bahrain itinerary covering Manama, the souqs, the F1 circuit, and the malls, Zain handles all the routes you'll actually take.

The ETravelSim Bahrain eSIM supports 4G, LTE, and 5G across Bahrain. 5G is widely deployed in Manama, Bahrain Bay, Seef, and major commercial districts, with average download speeds well above what most travel use cases need. Outside the capital and main urban areas, your phone falls back to 4G/LTE, which still handles streaming, video calls, and navigation without issue. The 5G difference matters most for large file uploads and HD video streaming.

For a typical 2 to 3-day Bahrain trip, the 1-day, 3-day, or 5-day Unlimited plan is the most popular choice because it removes the data-counting question entirely. For 7-day stays, 5 GB is comfortable for daily Uber, Careem, Google Maps, WhatsApp, and casual photo uploads. Heavy users uploading F1 weekend content or working remotely should pick 10 GB or larger. Bahrain is small and compact, so navigation data consumption is much lower than larger Gulf trips.

Validity on the ETravelSim Bahrain eSIM starts the day you begin using it in Bahrain, not the day you buy or install it. You can purchase weeks in advance, install the QR code at home before flying, and the timer only starts when your phone connects to the Bahrain network on arrival. Installing at home is the safer option because you'll know before boarding the eSIM is set up correctly. Don't delete the eSIM profile after installation — reinstallation may not be possible.

The ETravelSim Bahrain eSIM is data-only. There are no incoming calls, no SMS, and no Bahraini phone number assigned. Use WhatsApp, FaceTime, iMessage, or Zoom over the data connection for calls. WhatsApp is the default messaging app in Bahrain, so most hotels, restaurants, and tour operators reach you there. Keep your home SIM active in your phone for calls to your usual number and to receive banking OTPs, with cellular data turned off on that line.

Hotspot and tethering are allowed on the ETravelSim Bahrain eSIM's fixed-data plans (1 GB, 3 GB, 5 GB, 10 GB, 20 GB, and 50 GB), but not on the Unlimited plans, which are designed for single-device use. If you need to share data with a laptop or another phone — common for business travelers working from a Manama hotel or sharing on a F1 weekend — pick a fixed plan in the 10 GB to 50 GB range. Tethered data draws from your plan allowance like any other usage.

Bahrain has one of the strictest SIM registration regimes of any travel destination, requiring passport, fingerprint capture, and annual identity re-verification on every local SIM since 2017. Local SIMs at the airport cost between 2 and 7 BHD ($5–$19), and the registration process at Batelco, STC, or Zain kiosks takes 10 to 20 minutes including the biometric step. The ETravelSim Bahrain eSIM installs at home before you fly, requires no documentation, and connects the moment you land in Manama.

The ETravelSim Bahrain eSIM is for Bahrain only, so data stops the moment you cross the King Fahd Causeway into Saudi Arabia. This matters because day trips and weekend trips between Manama and Eastern Province cities like Dammam and Al Khobar are common. For combined Bahrain + Saudi trips, ETravelSim sells a separate Saudi Arabia eSIM you can install on the same phone, switching the default data line at the border. Your home SIM stays in place throughout.

If the ETravelSim Bahrain eSIM doesn't connect, run three quick checks first: toggle Airplane Mode on and off, confirm Data Roaming is enabled in settings, and verify ETravelSim is selected as the default mobile data line. If it still doesn't work, contact support 24/7 via WhatsApp at +65 9236 1258, the on-site chat, or support@etravelsim.com with your order number. For refund eligibility on uninstalled eSIMs, reach out before scanning the QR code.