Our 24X7 support is available at your service

For online chat, click on the "Chat" button below

Call/Chat with us on our WhatsApp number: +6592361258

Write an e-mail to support@etravelsim.com

To activate your eSim after purchasing eTravelSim, you will receive a QR code via email. You will need to scan this QR code using your phone's camera to install the eTravelSim onto your device. Once the installation is complete, your eSim should be activated and ready to use.

To activate an eSIM on an iPhone, follow these general steps. Remember that the exact process might vary slightly depending on your carrier and iOS version. These are the steps you would typically follow:

Check Compatibility: Ensure your carrier supports eSIM activation and your iPhone model is compatible with eSIM technology.

Obtain an eSIM QR Code: Contact your carrier and request an eSIM activation QR code or activation details.

Connect to Wi-Fi or Cellular Data: Ensure your iPhone is connected to Wi-Fi or cellular data, as you'll need an internet connection for the activation process.

Access Settings: Open your iPhone's "Settings" app.

Cellular (or Mobile) > Add Cellular Plan: Navigate to "Cellular" (or "Mobile" in some regions) and tap on "Add Cellular Plan."

Scan the QR Code: If you received a QR code, use your iPhone's camera to scan the QR code provided by your carrier. Enter the necessary information manually if you received activation details without a QR code.

Confirm and Activate: Follow the on-screen instructions to confirm the details and activate the eSIM. You might be asked to restart your iPhone after activation.

You can also check the video

To check your balance simply click here.

or

- Go to Account Section

- If you are an existing  customer then login else create account with the same email ID from which you had purchased the eSim.

- On the My Account page, you will see a list of all the orders.

- Click the View Balance button against the order number to fetch the balance of your number. 

OR 

Please mail support@etravelsim.com mentioning your order number, and the support team will provide you with the required details.

No, however, at ETravelSim, we take the security of our customers seriously. To protect our customers from fraudulent activities and maintain a safe shopping environment, we may request additional identity verification for transactions flagged by our payment gateway as suspicious or potentially fraudulent.

If your transaction is marked as such, we kindly ask you to cooperate with our verification process. This may involve asking for valid proof of identity, such as a government-issued ID or passport. Rest assured that all personal information will be handled securely per our privacy policy.

We apologise for any inconvenience this may cause. It is an essential step to ensure the safety and integrity of our services. Thank you for your understanding and cooperation in this regard.

If you have any questions or concerns regarding this process, please don't hesitate to contact our customer support team at support@etravelsim.com.

We provide recharge options directly on our website for your convenience. However, if, for any reason, the recharge options are not available on the website, please don't hesitate to reach out to us for assistance. Simply send us an email at Support@etravelsim.com, including your order number, and we will promptly top up your account. Our customer support team is committed to ensuring continued connectivity and will gladly assist you with any recharge-related queries or concerns.

The validity of the eSIM plans varies from 7 days to 30 days, depending on the plan you choose.

eTravelSim provides various data plans ranging from 1 GB to unlimited data, with options for 30 days of service. Plans can also include 100 or 200 minutes of local calls.

Activation is straightforward: once you purchase the plan, you'll receive a QR code by email. Scan this code with your device to activate the eSIM.

We provide number starting with +44. Your existing number will also be operational, you can choose any line for outgoing calls. Incoming calls can be received in both the numbers, since your existing number is also in use for calls you will not miss any incoming calls on your existing number.

Getting an eSIM for Turkey is simple with eTravelSim. Visit our website, select Turkey as your destination, choose a suitable plan, and receive your eSIM instantly via email.

Turkey supports eSIM technology, and eTravelSim ensures that you can take full advantage of this by offering easy-to-use eSIM plans tailored for your stay in the country.

Yes, Turkey supports eSIM technology. eTravelSim offers eSIMs specifically designed for travelers visiting Turkey, ensuring they have access to reliable mobile data services.

Absolutely! eTravelSim’s eSIM is fully compatible with networks in Turkey, allowing you to enjoy high-speed data and local coverage without any hassle.

Yes, eSIMs are widely available in Turkey, and eTravelSim provides a reliable and convenient option for travelers looking to stay connected. By purchasing your eSIM online from eTravelSim before your trip, you can avoid the hassle of searching for local SIM cards, enjoy competitive pricing, and have your eSIM ready to go as soon as you land in Turkey. This ensures a smooth and stress-free travel experience with uninterrupted connectivity.

Once you have purchased your eTravelSim eSIM, simply scan the QR code sent to your email, install it on your eSIM-compatible device, and you’re ready to go! No need to swap out physical SIM cards. To know more details about handset compatibility please click here.

To know how to install esim on your iphone please click here for a detailed video.

To know more on how to install esim on your android phone please click here.

You can easily purchase an eSIM for Turkey through the eTravelSim website. Simply select Turkey as your destination, choose your preferred data plan, and complete the purchase. The eSIM will be delivered to your email instantly.

Yes, eSIMs, including those from eTravelSim, work perfectly in Turkey. Our eSIMs ensure you stay connected with high-speed internet and uninterrupted service throughout your travels in Turkey.

eTravelSim offers one of the best eSIM options for Turkey, providing seamless connectivity, affordable data plans, and easy activation without the need for physical SIM cards. To ensure the best connectivity across various locations in Turkey, eTravelSim utilizes multiple network providers, giving you reliable coverage no matter where you are.

Our unlimited data plans are designed for individual use on a single device. Please note that these plans do not support mobile hotspot usage. The unlimited data provided is intended for personal use on your device only. If you require mobile hotspot functionality, we offer separate plans catering to this feature. Please explore our options to find the plan that best suits your needs. Should you have any further questions or require assistance, our customer support team is here to help.

eTravelSim’s eSIM is one of the best options for Turkey, offering excellent coverage, competitive pricing, and easy setup for a hassle-free experience.

eTravelSim provides various data plans ranging from 1 GB to unlimited data, with options for 30 days of service. Plans can also include 100 or 200 minutes of local calls.

For travelers seeking reliable and cost-effective connectivity in Turkey, eTravelSim's eSIM is the ideal choice. It offers comprehensive coverage across the country and flexible data plans to suit your needs.