How do I check if my phone supports eSIM?

On iPhone: Settings → General → About → look for ‘Available SIM’ / ‘Digital SIM’. On Android: Settings → Network & Internet / Connections → SIMs / SIM Manager → look for eSIM options. You can also dial *#06# and check for an EID number.

Are all models listed guaranteed to work?

Most devices listed are known to support eSIM, but some regional variants or carrier‑locked models may have eSIM disabled. Please check your phone’s settings to confirm before purchase.

Can I use an eSIM and a physical SIM together?

Many modern phones support Dual SIM (eSIM + physical) or Dual eSIM. Availability depends on the model and software version.

Esim Installation Tips

🌐 Easy eSIM Installation Tips

Follow these quick tips to make sure your eSIM activates instantly and works without issues.

✅ Before Installation

Checklist

Use a stable internet connection. Be on Wi-Fi or another mobile network during installation (activation needs live internet).

Confirm device compatibility & unlock status. Your phone must support eSIM and be unlocked.

Keep your QR email handy. Open it on another device or print it for an easy scan.

Note: Once installed, do not delete the eSIM profile. Re-installation may not be possible.

⚙️ During Installation

iPhone: Settings → Mobile/Cellular → Add eSIM → Use QR Code
Android (may vary): Settings → Network & Internet → SIMs → Add eSIM → Scan QR

Scan the QR code received on your email and wait 1–2 minutes for setup to complete. Keep the screen open.

Name the line (e.g., “eTravelSim”) so it’s easy to select later.

No app needed Works on arrival Hotspot as per plan

📶 After Installation

Turn ON data for eTravelSim. Set eTravelSim as the default line for mobile data.

Enable Data Roaming. This is required to connect to our partner networks abroad.

Restart once after activation for faster network registration.

Tip: Use only one data line at a time. If you keep your primary SIM active for calls, ensure data stays on eTravelSim.

🛠️ Quick Troubleshooting

No Service? Toggle Airplane Mode ON → OFF or restart the phone.
Still offline? Confirm Data ON for eTravelSim and Data Roaming ON.
Multiple SIMs? Ensure eTravelSim is selected as the Mobile Data line.
Installed but deleted? Contact support—reissue may be required before travel.

Need help? Write to support@etravelsim.com with your order number for priority assistance.

Quick ways to confirm eSIM support

Via Settings (iPhone)

Open Settings → General → About.
Look for Available SIM / Digital SIM or an EID field.
If visible, your iPhone supports eSIM.

All iPhone XR/XS and newer models support eSIM.

Via Settings (Android)

Open Settings → Network & Internet / Connections.
Tap SIMs / SIM Manager / eSIMs.
If you see an option to Add eSIM, your phone supports eSIM.

Menu names vary by brand (Samsung, Google Pixel, etc.).

Dial Code

Dial *#06# on your phone.
Check the numbers shown. If you see an EID, eSIM is supported.

EID = eSIM ID. Presence of EID generally confirms eSIM capability.

Heads‑up: Some carrier‑locked or region‑specific variants may disable eSIM even if the global model supports it. Always confirm in Settings before purchasing.

Brand‑by‑brand quick notes

Apple: iPhone XR/XS and newer support eSIM. Dual eSIM on many recent models.

Google Pixel: Pixel 3 and newer generally support eSIM (some early/region variants limited).

Samsung Galaxy: S20 and newer, Note20, and Z series support eSIM on most variants. Check SIM Manager.

Others: Recent models from Honor, Huawei, Motorola, OnePlus, Xiaomi may support eSIM depending on region and firmware.

For corporate/MDM or carrier‑locked devices, administrators or carriers may disable eSIM.

FAQs

Will my eSIM work worldwide?

eTravelSIM works across multiple networks in each covered country. However, your phone must be factory‑unlocked and eSIM‑capable. Coverage and 5G/4G availability vary by network.

Dual SIM: can I keep my home number active?

Yes—most modern devices support Dual SIM (eSIM + physical SIM). You can keep calls/SMS on your home SIM and use eTravelSIM for data while abroad. Configure default lines in Settings.

I can’t see eSIM options in Settings

Update to the latest OS, restart, and check again. If still missing, your device/region/carrier may have eSIM disabled. Please contact your carrier or device maker.